Welcome to www.vortex.shop (the "Site"), your premier destination for high-quality footwear, including sneakers, loafers, flats, boots, and heels. By accessing or using our Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please refrain from using our Site.
To place orders or access certain features, you may need to create an account. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
We strive to provide accurate descriptions and images of our footwear products. However, minor variations in color, texture, or design may occur due to manufacturing processes or device display settings. All products are subject to availability, and we reserve the right to cancel orders if items are out of stock.
Footwear-Specific Note: Our products are designed for general use. While we prioritize comfort and durability, individual fit and performance may vary based on personal factors such as foot shape or gait. We recommend assessing product suitability based on your specific needs.
Payment: We accept major credit cards and PayPal. All prices are in USD and exclude applicable taxes and shipping fees.
Shipping: Orders are processed within 1-3 business days. Delivery times vary by location and carrier.
Returns: Unworn, undamaged items in original packaging may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the return is due to our error.
All content on this Site, including logos, product designs, and descriptions, is the property of Vortex.shop or its licensors and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Product Use: Our footwear is designed for typical wear conditions. We are not liable for injuries or damages resulting from improper use, extreme conditions, or failure to follow care instructions.
Weather-Specific Footwear: While our all-weather boots and waterproof trail shoes are designed for durability, prolonged exposure to harsh conditions may affect performance. Regular inspection and maintenance are advised.
General Disclaimer: To the fullest extent permitted by law, Vortex.shop disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose. Our liability is limited to the purchase price of the product in question.
These Terms shall be governed by the laws of the jurisdiction where our company is registered. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
For questions about these Terms, please contact us at [email protected]. These Terms are effective immediately upon posting on our Site.