Hey there! Whether you’ve got a question, a suggestion, or just want to say hello, we’re all ears. Seriously—our founder, Alex, still replies to every single email personally. It’s a tradition that started back in 2018 when we were just a tiny team working out of a garage. One customer’s feedback literally changed our entire product line. So yeah, your voice matters here.
You know how some companies make you jump through hoops to contact them? Not us. Here’s every way you can reach out—pick whatever feels easiest:
Last month, a customer named Sarah suggested we add vegan leather options. Guess what? We did—and now it’s our best-selling category. So don’t hold back! Whether it’s "I love that new feature" or "Why on earth would you design it like this?", we genuinely want to know.
P.S. Need instant help? Try our live chat. It’s manned by real humans (no bots here) from 8am–10pm daily.
If forms are more your speed, click here to send us a message directly. No automated replies—just real, thoughtful responses.
By the way, we’re not just saying all this to sound nice. Last year, we implemented 47 customer suggestions into actual products. That’s why your email might just change everything.
